When I started working as a sports information intern at Navy in 1999, nobody asked me how well I could shoot vertical video.
Nobody asked whether I understood social media analytics.
NIL wasn't part of our vocabulary. Artificial intelligence wasn't sitting on our desktops. TikTok didn't exist. Neither did Instagram, X or YouTube.
The job was different.
And that's exactly the point.
More than 26 years later, I worry that we're sometimes preparing students and young professionals for the athletic communications jobs many of us entered instead of the jobs they're actually going to inherit.
That's not a criticism of students.
It's a challenge to those of us responsible for preparing them.
The Job Changed
Writing still matters.
Statistics still matter.
Accuracy absolutely matters.
Media relations, storytelling, historical records and institutional knowledge still matter.
But they're no longer enough.
Look at what can land on the desk of an athletic communications professional today.
Social media. Photography. Video. Graphic design. Website management. Live statistics. Streaming. Analytics. Branding. Crisis communication. NIL. Content strategy. Media relations. Artificial intelligence.
And sometimes all of that happens before lunch.
Yet we can still fall into the trap of giving students experiences built around an older version of the profession.
Keep stats.
Write the recap.
Update the website.
Post the score graphic.
Repeat.
Those are useful skills. But if that's the majority of someone's internship or student-worker experience, are we really preparing that person for what comes next?
I don't think we are.
Experience Isn't Automatically Development
This is where I think those of us already working in college athletics need to challenge ourselves.
We frequently tell young people they need experience.
I agree.
But simply being inside an athletic department doesn't guarantee meaningful professional development.
There's a difference between giving someone work and teaching someone how to work.
Did we explain why we made a communications decision?
Did we let them sit in on the meeting?
Did we teach them how to handle a coach who isn't happy?
Did they learn how to build a content plan instead of simply receiving one?
Did we let them make decisions?
Did we allow them to make mistakes?
Did we teach them how to fix those mistakes?
Did they learn how to communicate professionally when something goes wrong?
Those lessons are harder to put on a checklist.
They're also some of the most important lessons we can teach.
We Can't Complain About Readiness Without Helping Create It
I've heard versions of the same concern throughout college athletics:
"Young professionals aren't ready."
Sometimes that's true.
But I think we need to ask a harder question.
Ready for what?
If we're expecting a 22-year-old to arrive knowing how to write, shoot video, create graphics, manage social media, understand analytics, operate statistical software, communicate with coaches, handle pressure and understand emerging technology, where exactly were they supposed to learn all of that?
A classroom can teach part of it.
An internship can teach part of it.
Professional organizations can teach part of it.
Mentors can teach part of it.
But employers have a responsibility, too.
We cannot complain about the preparation of the next generation while providing opportunities that amount to little more than inexpensive labor.
If we want better young professionals, we need to create better places for them to become professionals.
Teach Them How to Think
Technology will keep changing.
The software we're using today won't necessarily be the software they're using five years from now.
That's why I don't think our biggest responsibility is teaching young professionals every tool.
We need to teach them how to think.
Why are we telling this story?
Who is the audience?
What does success look like?
What could go wrong?
What information are we missing?
Who needs to know?
What's the best way to communicate it?
What happens next?
Those questions don't become obsolete when a new platform appears.
Neither do curiosity, judgment, reliability, communication and relationships.
Those are career skills.
AI Makes This Even More Important
Artificial intelligence makes this conversation even more urgent.
Some of the tasks that once consumed significant portions of our workday can now be completed much faster.
That's a good thing.
But saving time only matters if we do something valuable with the time we save.
Young professionals need to learn how to work with AI while understanding where human judgment still has to take over.
AI can help organize information.
It can help brainstorm.
It can help identify patterns.
It can help turn a blank page into a starting point.
But it doesn't know your coach.
It doesn't know your student-athlete.
It doesn't understand the history behind a difficult conversation.
It doesn't own the consequences when information is wrong.
Those responsibilities still belong to us.
And teaching young professionals that distinction may become one of the most important things we do.
Give Them Something They Can Own
One of the simplest changes we can make is giving students and young professionals ownership.
Not just assignments.
Ownership.
Give someone a sport and let them help develop its communications plan.
Let them pitch a storytelling idea.
Have them look at the analytics afterward and explain what worked.
Ask them what they would change.
Let them participate in conversations instead of always waiting outside the room.
Give them a project where the answer isn't already predetermined.
Then coach them through it.
There will be mistakes.
Good.
That's part of development.
I'd rather have someone make a correctable mistake while they have an experienced professional beside them than encounter that situation for the first time when they're alone in their first full-time job.
Day 365
Here's the question I think every supervisor with an intern, graduate assistant or student worker should ask:
If this person spends one year working with me, what will they be able to do on Day 365 that they couldn't do on Day 1?
Not how many games they worked.
Not how many releases they wrote.
Not how many graphics they posted.
What can they do?
What decisions can they make?
What problems can they solve?
How much more confident are they?
How much better do they communicate?
What do they understand about the profession that they didn't understand before?
And perhaps most importantly:
Are they more prepared for their next opportunity because they spent this year with us?
If we can't answer that question, we shouldn't immediately blame the student.
Maybe we need to examine the experience we're providing.
The athletic communications profession isn't going backward.
Neither should the way we prepare people for it.

