Friday, May 22, 2026

Beyond the Resume: The Lasting Impact of Student Workers in Athletic Communications (May 22, 2026)

I have been meaning to write this post for a while, and today felt like the right time.

My career in athletic communications began at two meaningful places that helped shape the foundation of everything I believe about this profession today — Columbus State Community College and University of Toledo.

At Columbus State, I had the opportunity to work under the direction of athletic director Eric Welch alongside assistant athletic directors Ketra Armstrong and Kevin Varnish.

At Toledo, inside the Glass Bowl, I learned from directors Rod Brandt and Paul Helgren along with associate director Michael Lamb as well as my fellow student assistants, Brian DeBenedictis, Jevon Fark, Amanda Bogner.

Those experiences laid the groundwork for what would become a career in athletic communications and sports information.

Very early in that journey, I was fortunate to begin working alongside student workers who helped support the daily responsibilities that come with this profession. Looking back now, I realize they gave me far more than assistance with gameday operations, statistics, writing, or office coverage.

They gave me opportunities to listen.
To learn.
To lead.
And sometimes, just as importantly, to follow.

Many of those former student workers remain part of my life today. I still stay in contact with several of them, and I will always champion them personally and professionally in whatever paths they pursue.

There have been life lessons on both sides of those relationships.

This post is dedicated to them.

And I hope those reading this realize the immense value student workers bring to athletic communications departments everywhere.

The Office Is More Than a Workspace

One of the most meaningful parts of athletic communications is something that rarely appears in a job description.

It is not the statistics.
It is not the graphics.
It is not the livestreams or media guides.

It is the people.

Over time, I have realized that some of the most lasting relationships in this profession are built not during championship moments, but during ordinary days inside an athletic communications office.

The student workers who stay late after games.
The interns learning how to write their first recap.
The young professionals trying to figure out whether they belong in this industry.

Those moments matter more than we often realize.

Athletic communications offices often become unofficial classrooms — not because anyone formally labels them that way, but because of what happens inside them every day.

Students learn professionalism.
They learn accountability.
They learn communication.
They learn how to handle pressure.
They learn how to recover from mistakes.

Sometimes, they learn confidence.

And in many cases, they begin discovering who they are becoming professionally long before they fully understand where their careers will eventually take them.

That is part of why mentorship in this profession matters so much.

The Skills That Transfer Beyond Athletics

Recently, I found myself reflecting on several former student-athletes and student workers who have gone on to earn doctoral degrees.

One former student worker in particular stayed on my mind.

At Pacific University, she arrived on campus expecting one path as a student-athlete. Eventually, her athletic journey shifted, and during that transition, she joined our athletic communications office.

At the time, it may have simply looked like a campus job.

But looking back, it became much more than that.

She developed communication skills.
She learned organization.
She learned adaptability.
She learned how to interact professionally with different personalities and expectations.

Today, she is a veterinarian.

That progression reinforces something I have believed for a long time:

The work student workers do in athletic communications often prepares them for careers far beyond athletics itself.

Not every student worker becomes an SID.
Not every intern stays in sports forever.

But the habits they develop — discipline, communication, professionalism, adaptability, and resilience — travel with them into every industry they enter afterward.

That impact is real.

Consistency Creates Influence

One of the misconceptions about leadership is that influence always happens through grand speeches or major moments.

Most of the time, influence happens quietly.

It happens through consistency.

The way you treat people during stressful moments.
The patience you show when teaching someone a process.
The standards you uphold even when nobody is paying attention.

Young professionals notice those things.

Student workers notice those things.

Eventually, they carry pieces of those experiences into their own careers, workplaces, and leadership styles.

That responsibility should never be taken lightly.

The Profession Is Bigger Than Content

In today’s environment, athletic communications can sometimes become overly centered on metrics.

Views.
Engagement.
Clicks.
Follower growth.

Those things matter. They are part of modern storytelling and audience development.

But this profession has always been bigger than content performance.

At its best, athletic communications is about people.

It is about helping student-athletes feel seen.
It is about documenting moments families will remember forever.
It is about creating opportunities for young professionals to grow.
It is about building trust across an athletic department.

And sometimes, years later, it is about seeing someone you once mentored become a doctor, veterinarian, educator, administrator, communicator, or leader in an entirely different profession.

Those moments remind you the work mattered.

Reconnecting With Former Student Workers

Lately, I have spent time reconnecting with former student workers and colleagues.

Some are still working in athletics.
Some are in healthcare.
Some became educators.
Others work in communications, administration, media, or business.

What stands out most is not necessarily where they ended up professionally.

It is the shared experiences we still remember years later.

The rides to games.
The long tournament weekends.
The stressful gamedays.
The laughter inside the office after deadlines were finally finished.

That is the hidden side of this profession people rarely discuss enough.

Athletic communications departments do not just produce content.

They produce growth.

Investing in People Still Matters

College athletics moves fast.

Technology changes quickly.
Platforms evolve constantly.
Expectations continue to increase.

But one thing should never change:

People still matter most.

The investment you make in student workers today may impact someone’s confidence, career direction, or leadership style years from now in ways you may never fully see.

That is part of the privilege of this profession.

And honestly, it is one of the reasons many of us stay in it.

Final Thought

As I continue reflecting on this profession, I keep returning to one simple truth:

The real legacy of athletic communications is not only found in archives, graphics, record books, or championship rings.

It is found in people.

In the student worker who discovered confidence.
In the intern who found purpose.
In the former student-athlete who became a doctor.
In the relationships that continue long after the final game ends.

We all have a story.

And I remain deeply grateful for the people who continue to be part of mine.

Thursday, May 21, 2026

Consistency Over Moments: The Standard That Defines Athletic Communications (May 21, 2026)

The Quiet Standard – What Consistency Really Looks Like in Athletic Communications

In athletic communications, people often notice the “big moments.”

The championship graphic.
The viral post.
The record-breaking crowd photo.
The nationally ranked matchup.

Those moments matter. They should be celebrated.

But after more than two decades in this profession, I’ve learned something important:

Most careers in this industry are not built on occasional greatness.
They are built on consistent reliability.

The professionals who last—the ones coaches trust, administrators lean on, and student-athletes respect—are usually not the loudest people in the room. They are the people who quietly deliver at a high level over and over again.

They meet deadlines.
They communicate clearly.
They solve problems without creating drama.
They represent the institution professionally whether 10 people are watching or 10,000.

That consistency becomes your reputation long before your title changes.

Consistency Builds Trust

One of the most overlooked realities in athletic communications is this:

Every interaction is part of your professional brand.

The way you answer an email.
The accuracy of a roster.
The preparation before a broadcast.
The professionalism shown during a tough loss.

People remember those details.

In many ways, trust in this profession is built through repetition. Coaches need to know you will handle things correctly under pressure. Administrators need confidence that you can represent the institution well. Student-athletes need to believe you genuinely care about telling their stories the right way.

Trust is rarely earned through one spectacular moment.

It is earned through hundreds of dependable ones.

The Hidden Work Matters

There are parts of this profession that never make social media.

The late-night stat corrections.
The travel-day graphics built on a laptop in a hotel lobby.
The rewritten recap after a scoring change.
The hours spent helping a student worker learn a process correctly.

That work matters.

The public usually sees the finished product. What they do not see is the discipline behind it.

And discipline is what sustains excellence when motivation fades.

Anyone can be fully engaged when the team is winning. The challenge is maintaining the same standard during losing streaks, staffing shortages, weather delays, or difficult seasons.

That is where professionalism shows itself.

The Impact You Don’t Always See Coming

Over the last 24 hours, I found out that three of my former student-athletes have earned doctoral degrees.

That kind of news has a way of stopping you in your tracks.

One of them was also a former student worker of mine at Pacific University. Her path is one that continues to stay with me. She originally came to college to compete in one sport, but ended up transitioning to another. During that period of change, she made the decision to work in our athletic communications office—not just as a source of income, but as a way to build skills she knew would serve her beyond athletics.

She is now a veterinarian.

Her journey is a reminder that the roles we play in college athletics often extend far beyond the field, court, or office. Sometimes we are simply a small part of a much larger trajectory.

I am proud of all my former student workers. Recently, I reached out to many of them, and those conversations have been deeply meaningful. I plan to begin introducing some of them—as well as members of my broader network—more intentionally through this space moving forward.

We all have a story. And I am grateful for how many people have continued to invest in mine, even in ways I do not always immediately recognize.

Young Professionals: Don’t Rush the Foundation

For younger professionals entering the industry, there can be pressure to “arrive” quickly.

Everyone wants the bigger title.
The higher division.
The larger platform.

Ambition is healthy. But don’t overlook the importance of mastering the fundamentals first.

The professionals who grow the fastest long term are often the ones who first become dependable.

Can people trust your work?
Can they trust your communication?
Can they trust your preparation?
Can they trust your attitude during stressful moments?

Those questions matter far more than follower counts.

The strongest careers are usually built brick by brick—not viral post by viral post.

Leadership Is Often Quiet

Leadership in athletic communications is not always visible.

Sometimes leadership is simply being steady.

Being the calm person during a chaotic gameday.
Being prepared before everyone else arrives.
Being willing to help another department without needing recognition.

Culture inside an athletic department is shaped by those daily behaviors.

Over time, people begin to mirror the standards that are consistently demonstrated around them.

That is why consistency is not just a work habit—it is leadership.

Final Thought

In a profession built around highlights, never underestimate the value of becoming someone others can consistently rely on.

Because long after people forget a graphic or a final score, they will remember whether they could trust you when it mattered most.

We all have a story—and I am thankful for the way so many continue to be invested in mine.


Wednesday, May 20, 2026

Beyond Media Relations: How Great SID Professionals Shape Department Culture (May 20, 2026)

Some professionals manage communications.

Others quietly shape the culture of an entire department.

And often, they do it without a title that reflects their influence.


1. Culture Is Built Daily

Examples:

  • professionalism under pressure
  • emotional consistency
  • preparation
  • accountability
  • teamwork

2. Veteran Presence Matters

Discuss how experienced professionals:

  • stabilize younger staff
  • reduce panic during crises
  • mentor through action
  • set standards through consistency

3. Students Learn More Than Skills

Student workers learn:

  • professionalism
  • communication habits
  • composure
  • relationship management
  • work ethic

4. Culture Builders Think Beyond Themselves

They ask:

  • How do we leave this department better?
  • How do we help younger professionals grow?
  • How do we protect institutional standards?

Closing Thoughts

The most impactful professionals are rarely the loudest people in the room.

They are the people whose standards quietly influence everyone around them.

That is culture leadership.

And college athletics needs more of it.

Tuesday, May 19, 2026

The Most Valuable Skill in Athletic Communications Isn’t Design — It’s Trust (May 19, 2026)

 Technology changes. Platforms evolve. Algorithms shift.

But one thing has never changed in athletic communications:

People still work with people they trust.

Monday, May 18, 2026

More Than a Content Creator: Why Strategic Thinking Separates Great SID Professionals (May 18, 2026)

At some point in every SID career, there’s a realization:

The people who advance the furthest are rarely the ones producing the highest volume of content.

They are the ones who understand why the content matters.

Anyone can learn to write a recap. Anyone can post a graphic. Anyone can schedule social media.

But not everyone learns how to think strategically.

That is the separator.

Thursday, May 14, 2026

More Than a Content Creator: What the Best SID Professionals Actually Become (May 14, 2026)

I recently reviewed a job description and started to to think what qualifies one person for the job over another. There are moments during every hiring process where résumés begin to blend together.

Everyone has written recaps.
Everyone has posted graphics.
Everyone has worked games.
Everyone knows Photoshop, social media strategy, and basic statistics software.

Technical competency matters. It always will.

But the longer I work in athletic communications, the more I realize the profession’s best professionals are rarely separated by software knowledge alone.

They are separated by how they think.
How they serve.
How they communicate.
How they respond under pressure.
How they build trust.

Too often, the modern athletic communications conversation becomes centered entirely around production:
How many graphics?
How many posts?
How many impressions?
How much content?

Those things matter, but they do not fully define the value of an SID professional.

The best professionals in this field become connective tissue for an athletic department.

They connect coaches to administration.
They connect student-athletes to institutional storytelling.
They connect alumni to current programs.
They connect community to campus.
They connect trust to communication.

That responsibility requires far more than content creation.

Serving Before Self-Promotion

One of the clearest indicators of long-term success in this profession is whether someone enters the field to serve or to be seen.

The strongest professionals understand visibility is earned through consistent work, not chased through constant recognition.

They celebrate student-athletes before themselves.
They share credit.
They handle small tasks with professionalism.
They understand that some of the most important work in athletic communications is never publicly noticed.

The late-night stat correction matters.
The follow-up email matters.
The quiet conversation with a frustrated coach matters.
The overlooked athlete story matters.

Service builds trust.
Trust builds relationships.
Relationships sustain departments.

A self-centered communicator can create division quickly.
A service-centered communicator creates stability.

Strategic Thinking Beyond the Recap

Athletic communications is no longer simply about documenting events.

It is about positioning institutions.

The best SID professionals think strategically. They ask:

  • What story are we telling?

  • Who needs to hear it?

  • How does this align with institutional mission?

  • What does this communicate about our culture?

  • What impact does this have beyond today?

A graphic is not just a graphic.
A release is not just a release.
A social media post is not just content.

Every piece of communication reinforces identity.

Strong communicators understand that recruiting, fundraising, alumni engagement, campus pride, and institutional reputation are all affected by the consistency and intentionality of communication.

The profession increasingly needs communication leaders, not simply content producers.

Trust Is the Real Currency

In athletic communications, trust matters more than almost anything else.

The best professionals become reliable people within departments.

Coaches trust them.
Administrators trust them.
Student-athletes trust them.
Media members trust them.

That trust is built through consistency:

  • Accuracy

  • Follow-through

  • Calmness

  • Professionalism

  • Emotional maturity

  • Honest communication

Departments do not need professionals whose demeanor changes based on wins, losses, recognition, or stress levels.

They need stabilizers.

The strongest SID professionals often become trusted because they consistently make situations better, not louder.

Communication Is Leadership

Every interaction inside an athletic department shapes culture.

Emails shape culture.
Social media shapes culture.
Conversations shape culture.
Responses during adversity shape culture.

The best communicators understand that communication is not simply output. It is leadership behavior.

Intentional communicators understand:

  • Timing

  • Tone

  • Audience

  • Context

  • Emotional intelligence

They understand that professionalism is not performative. It is operational.

Clear communication reduces friction.
Thoughtful communication builds alignment.
Professional communication creates trust.

Mentorship Still Matters

One of the profession’s greatest strengths has always been its willingness to help others grow.

The best SID professionals invest in people.
They mentor student-workers.
They share ideas with peers.
They encourage younger professionals.
They seek growth themselves.

This profession improves when knowledge is shared instead of protected.

Strong professionals understand their responsibility extends beyond their own career progression.

They are helping shape future communicators, future leaders, and future advocates for student-athletes.

Protecting Institutional Culture

Athletic communicators often become unofficial custodians of departmental culture.

They help determine:

  • Which stories are elevated

  • Which voices are heard

  • What standards are reinforced

  • How people are represented publicly

Culture is affected by communication more than many departments realize.

Negativity affects culture.
Carelessness affects culture.
Disengagement affects culture.
Ego affects culture.

The strongest professionals understand their role is not simply to promote athletics.

It is to represent people responsibly and institutions professionally.

Professionalism Under Pressure

Athletic communications is demanding work.

Long hours.
Constant deadlines.
Travel.
Unexpected issues.
Emotional environments.
Limited staffing.

Pressure reveals professionalism.

The best SID professionals are not defined solely by what they produce when everything goes smoothly.

They are defined by:

  • How they respond to mistakes

  • How they manage conflict

  • How they communicate during adversity

  • How they handle exhaustion

  • How they lead when things become difficult

Composure matters.

Departments need professionals who create calm, not chaos.

Understanding the Mission

The strongest candidates — and the strongest professionals — understand the work is bigger than the content itself.

A transactional communicator sees:

  • Posts

  • Graphics

  • Statistics

  • Recaps

A mission-driven communicator sees:

  • Student-athlete experiences

  • Institutional storytelling

  • Historical preservation

  • Community connection

  • Department identity

Athletic communications is not simply publicity.

It is stewardship.

It is documentation.
It is advocacy.
It is relationship-building.
It is preserving moments and memories that become part of an institution’s history.

That responsibility deserves intentionality.

More Than Content Creators

The phrase “content creator” has become common within athletics.

But the best SID professionals eventually become something much more important.

They become connectors.
Stabilizers.
Translators.
Relationship-builders.
Problem-solvers.
Culture-shapers.

They become connective tissue for athletic departments.

And in a profession built around people, trust, and institutional identity, that may be the most valuable role of all.

Wednesday, May 13, 2026

You Don’t Have to Have It All Figured Out (May 12, 2026)

As another academic and athletic year comes to a close, the field of athletic communications spends significant time celebrating others. We promote championship moments, recognize award winners, highlight academic success, and tell the stories of coaches and student-athletes whose work deserves to be honored. It is one of the most meaningful parts of the profession.

But after the graphics are posted, the releases are written, the banquets end, and the seasons officially close, there are often quiet moments that follow for the people behind the scenes.

Too often, those moments can feel empty.

As professionals in athletic communications, many of us quietly wrestle with questions that nobody else sees. Did I do enough? Did I represent people well? Did I miss something important? Could I have told that story better? Could I have served our student-athletes, coaches, or institution more effectively?

I have felt that personally.

There have been moments where the uncertainty of whether I handled a responsibility to the best of my ability followed me long after the event itself ended. Those thoughts do not always stay confined to the office or the press box. Sometimes they spill into other areas of life — creating pressure, doubt, and exhaustion that are difficult to explain to people outside the profession.

That is part of why I wanted to write this.

Not because I have everything figured out, but because I know many others in this field are carrying similar thoughts. In a profession built around serving others, it can become easy to measure our worth only through production, recognition, or external validation.

But growth in this profession — and in life — rarely comes from perfection.

It comes from continuing to show up.

In athletic communications — and really in any leadership role — there is pressure to appear polished, confident, and always prepared. Social media often rewards certainty. Résumés reward accomplishments. Public perception rewards composure.

But growth rarely happens from pretending you already have all the answers.

Some of the best professional moments I have experienced did not come from having everything figured out. They came from showing up willing to learn, willing to listen, and willing to take responsibility for the next step in front of me.

Early in a career, it is easy to believe that credibility comes from perfection. Over time, you realize credibility is built through consistency. It is built through reliability. It is built through humility.

There are days in athletic communications when everything moves fast. Deadlines stack up. A game changes unexpectedly. A story becomes more emotional than anticipated. A coach, student-athlete, or administrator needs support in a moment you did not prepare for. In those moments, you cannot always rely on having the perfect answer.

What matters is showing up.

Showing up willing to work.
Showing up willing to adapt.
Showing up willing to learn from mistakes instead of hiding them.

Humility is often misunderstood as weakness, but in this profession, humility creates growth. It allows you to ask questions. It allows you to accept feedback. It allows you to recognize that every season, every student-athlete, and every institution has something new to teach you.

The pressure to “have it all figured out” can become paralyzing for young professionals entering athletics. They compare their beginning to someone else’s middle. They think confidence means never doubting themselves.

It does not.

Confidence can simply mean trusting yourself enough to take the next right step even when the entire path is unclear.

Sometimes the next right step is sending the email.
Sometimes it is owning a mistake.
Sometimes it is staying late to finish the job correctly.
Sometimes it is asking for help.
Sometimes it is listening more than speaking.

Careers are not built in giant moments nearly as often as they are built in small, consistent decisions repeated over time.

The people who last in this industry are rarely the ones pretending to know everything. More often, they are the ones willing to keep learning long after others stop.

You do not need to have the entire journey mapped out today.

You just need enough humility to keep growing and enough discipline to take the next right step.